Welcome To Arrowhead Consulting
  • +62 21 58906825

Training

QFD (Quality Function Deployment)

QFD (QUALITY FUNCTION DEPLOYMENT)ObjectiveTo provide a thorough understanding of training effectiveness principles that will delegate to    Identify customer needs and wants as voice of the customer (VOC)    Identify the engineering characteristics of products or servic

Design of Experiments (Taguchi Method)

DESIGN OF EXPERIMENTSObjectiveTaguchi methods are statistical methods developed by Genichi Taguchi to improve the quality of manufactured goods and, more recently, to biotechnology, marketing and advertising. Taguchi methods are considered controversial among some traditional Western statisticians b

Calibration

INTERNAL CALIBRATION - CALIBRATION FUNDAMENTAL ObjectiveTo provide delegates with a thorough : Develop calibration schedule and program, Plan, perform and report of internal calibration, Improve measurement skills through calibration and identify the uncertainty and deviation standard  Cou

ISO 9001:2015 Quality Management System

ISO 9001 QUALITY MANAGEMENT SYSTEMISO 9001 is an international standard for quality management system (QMS). To be certified ISO 9001, an organization needs to demonstrate its ability to provide products or services that fulfil customer and regulatory requirements. The aims of ISO 9001 are t

Internal Audit ISO 9001:2015

INTERNAL QUALITY AUDIT ObjectiveTo provide a thorough understanding of audit principles that will delegate to:    Understanding of ISO 9001    Develop audit program and schedule    Plan, perform and report internal quality audit    Ide

Internal Audit ISO 14001:2015

INTERNAL ENVIRONMENTAL AUDIT ObjectiveTo provide a thorough understanding of audit principles that will delegate to:    Understanding of ISO 14001    Develop audit program and schedule    Plan, perform and report internal environmental audit &nb

ISO 14001:2015 Environmental Management System

ISO 14001 ENVIRONMENTAL MANAGEMENT SYSTEMObjectiveTo provide delegates with a thorough understanding of:    ISO 14001 Management System    Proven Implementation Methodology    Documentation required by ISO 14001    The necessary skills and

Internal Audit and Supplier Auditor IATF 16949:2016

INTERNAL QUALITY AUDIT ObjectiveTo provide a thorough understanding of audit principles that will delegate to:    Understanding IATF 16949    Develop audit schedule and program    Plan, perform and report internal quality audit    Identify Corre

IATF 16949:2016 Automotive Quality Management System

ISO/TS 16949 AUTOMOTIVE QUALITY MANAGEMENT SYSTEMObjectiveTo provide delegates with a thorough understanding of:    IATF 16949 Quality Management System for Automotive Industries    Proven Implementation Methodology    Key Success Factors and Obstacles&nb

Internal Audit ISO 45001:2018

INTERNAL HEALTH & SAFETY AUDITObjectiveTo provide a thorough understanding of audit principles that will delegate to:    Understanding the element of OHSAS 18001 / ISO 45001 requirements    Develop audit program and schedule    Plan, perform and repor

ISO 45001:2018 Occupational Health & Safety Management System

ISO 45001 HEALTH & SAFETY MANAGEMENT SYSTEMObjectiveTo provide delegates with a thorough understanding of:    OHSAS 18001 / ISO 45001 Safety Management System    Proven Implementation Methodology    Key Success Factors and Obstacles   

Internal Audit ISO 22000:2018

INTERNAL FOOD SAFETY AUDIT ObjectiveTo provide a thorough understanding of audit principles that will delegate to:    Understanding the element of ISO 22000/ FSSC 22000/BRC requirements    Develop audit program and schedule    Plan, perform and repor

ISO 22000:2018 Food Safety Management System

ISO 22000 FOOD SAFETY MANAGEMENT SYSTEMObjectiveTo provide delegates with a thorough understanding of ISO 22000:    ISO 22000 Food Safety Management System    HACCP Management system in food and beverages Industries    Documents and Implementation Methodo

SA 8000 Social Accountability

SA 8000The Objective    Participants learn how to analyze the standard’s criteria & prepare for social accountability system process    To develop, maintain, and apply socially acceptable workplace practices i    To Develop the system to be integrat

SPC (Statistical Process Control)

SPCObjectiveTo provide a thorough understanding of Statistical Process Control (SPC) that will delegate to :    SPC as an effective tool for improvement    How to implement Control Chart, Process Performance and Process Capability in the manufacturingCourse Description&

MSA (Measurement System Analysis)

MSAObjectiveTo provide company representatives with a thorough understanding of concept of measurement, data, process information, develop gage R & R (Gage Repeatability and Reproducibility) and application in IndustryCourse Description    What is MSA and Why MSA is important?&nbs

FMEA (Failure Mode and Effect Analysis)

FMEAObjective    To Analysis the potential from product or process and also the effect    Identify the action to make defect disappear    To reduce the potential of failureCourse Description    Concept of FMEA and What is FMEA, and why FMEA

PPAP (Production Part Approval Process)

PPAPObjectiveTo provide a method for suppliers to follow when submitting parts and data for all initial submissions. Process Changes, Design Changes and Deviations may also require the use of the New Part Submission procedure.Course Description    Aim, Objective and Scope  &

APQP (Advance Product Quality Planning) and Control Plan

APQPObjective    Systematic method to define steps to achieve customer satisfaction with development new product    The planning process and the phases of APQP    The input and output of each phase in APQP    How to develop a good documenta

Measuring Customer Satisfaction

CUSTOMER SATISFACTION SURVEYObjectiveTo provide delegates with a thorough understanding of:Customers Satisfaction Survey, How to find the expectation and perception the customers and how to analysis the survey result to achieved the customers expectationCourse Description    Customer

TPM (Total Productive Maintenance) including Preventive & Predictive Maintenance (OEE, MTBF, MTTR)

TPMObjective    To analysis the fundamental of Total Productive Maintenance ( T P M )    Identify the elements of T P M and the eight major losses faced by an organization    Systematic approach to zero breakdown    Planned and autonomous m

Mistake Proofing or POKA YOKE

MISTAKE PROOFINGObjectiveHelps to sustain a solution by eliminating the possibility that something can be set outside the desired level or configuration, Warns the process operator before goes outside limits so preventative action can be taken.Mistake proofing can be used alone or with either r

Practical Problem Solving

PROBLEM SOLVING & 8 D REPORTObjectiveTo provide delegates with a thorough understanding of:    How to face the problem and how to analyze it    How to make the team work to solve the problem    Take the containment action    Find the ro

Cost of Quality

QUALITY COSTObjective    To facilitate quality improvements efforts that will lead to operating cost reduction opportunities    Continuously evaluate and redirect prevention efforts to gain further improvement    Reduce appraisal costs according to result

The 7 QC Tools

7 QC TOOLSObjectiveTo provide delegates with a thorough understanding of:    Analysis of problem to find the roots cause and take the corrective and preventive action    How to use 7 QC Tools with simple ways and improve employees to analysis problemCourse Description&n

5 S (Seiri Seiton Seiso Seiketsu Shitsuke)

5 SThe 5-S practice is a technique used to establish and maintain a productive and quality environment in an organisation. The name stands for five Japanese words: Seiri, Seiton, Seiso, Seiketsu and ShitsukeObjectiveIdentifies what 5 S is and why it is so important to have a systems wide approach to

TQM (Total Quality Management) including Demings 14 point

TQMObjectiveTo provide delegates with a thorough understanding of:To build quality management system focused on internal and external customer by improve total system of organization and achieve continual improvementCourse Description    Quality and TQM Concepts    What

ISO 13485 Medical Devices Quality Management System

ISO 13485 MEDICAL DEVICES MANAGEMENT SYSTEMObjective To provide delegates with a thorough understanding of: • ISO 13485 Medical Devices - Quality Management System • Proven Implementation Methodology • Key Success Factors and Obstacles • Documentation required by ISO 134

ISO 31000:2018 Risk Management Guidelines

ISO 31000 RISK MANAGEMENTObjective To provide delegates with a thorough : •   Describe the principles and processes of risk management •   Provide a brief overview of the requirements of ISO 31000 •   Give practical guidance on designing

ISO 50001:2018 Energy Management System

ISO 50001 ENERGY MANAGEMENT SYSTEMObjective To provide delegates with a thorough understanding of ISO 50001 principles:Implementation MethodologyThe Requirements of ISO 50001Key Success Factors and ObstaclesEnergy Review and Baseline Course DescriptionEnergy P

BRC Issue 8 Global Standard for Food Safety

BRC Issue 8 Global Standard for Food SafetyObjective To provide delegates with a thorough understanding of: BRC Issue 8 AwarenessProven Implementation MethodologyDocumentation required by BRC Issue 8The necessary skills and knowledge to complete required documentationThe Changes between BRC I