Quality
QFD (Quality Function Deployment)
QFD (QUALITY FUNCTION DEPLOYMENT)ObjectiveTo provide a thorough understanding of training effectiveness principles that will delegate to Identify customer needs and wants as voice of the customer (VOC) Identify the engineering characteristics of products or servic
Design of Experiments (Taguchi Method)
DESIGN OF EXPERIMENTSObjectiveTaguchi methods are statistical methods developed by Genichi Taguchi to improve the quality of manufactured goods and, more recently, to biotechnology, marketing and advertising. Taguchi methods are considered controversial among some traditional Western statisticians b
KAIZEN
KAIZENObjective To understand KAIZEN Principe to achieve customer satisfaction Build continual improvement with internal and external communication How to implement KAIZEN with process control, organization culture, leadership, and employees invo
ISO 9001 Quality Management System
ISO 9001 QUALITY MANAGEMENT SYSTEMObjectiveTo provide delegates with a thorough understanding of: ISO 9001 Quality Management System Proven Implementation Methodology Key Success Factors and Obstacles Documentation require
Internal Quality Audit
INTERNAL QUALITY AUDIT ObjectiveTo provide a thorough understanding of audit principles that will delegate to: Understanding of ISO 9001 Develop audit program and schedule Plan, perform and report internal quality audit Ide
FMEA (Failure Mode and Effect Analysis)
FMEAObjective To Analysis the potential from product or process and also the effect Identify the action to make defect disappear To reduce the potential of failureCourse Description Concept of FMEA and What is FMEA, and why FMEA
Customer Satisfaction
CUSTOMER SATISFACTION SURVEYObjectiveTo provide delegates with a thorough understanding of:Customers Satisfaction Survey, How to find the expectation and perception the customers and how to analysis the survey result to achieved the customers expectationCourse Description Customer
TPM (Total Productive Maintenance)
TPMObjective To analysis the fundamental of Total Productive Maintenance ( T P M ) Identify the elements of T P M and the eight major losses faced by an organization Systematic approach to zero breakdown Planned and autonomous m
Mistake Proofing (POKA YOKE)
MISTAKE PROOFINGObjectiveHelps to sustain a solution by eliminating the possibility that something can be set outside the desired level or configuration, Warns the process operator before goes outside limits so preventative action can be taken.Mistake proofing can be used alone or with either r
Problem Solving and 8 D Report
PROBLEM SOLVING & 8 D REPORTObjectiveTo provide delegates with a thorough understanding of: How to face the problem and how to analyze it How to make the team work to solve the problem Take the containment action Find the ro
The Principle of Quality Cost
QUALITY COSTObjective To facilitate quality improvements efforts that will lead to operating cost reduction opportunities Continuously evaluate and redirect prevention efforts to gain further improvement Reduce appraisal costs according to result
The 7 QC Tools
7 QC TOOLSObjectiveTo provide delegates with a thorough understanding of: Analysis of problem to find the roots cause and take the corrective and preventive action How to use 7 QC Tools with simple ways and improve employees to analysis problemCourse Description&n
5 S (Seiri Seiton Seiso Seiketsu Shitsuke)
5 SThe 5-S practice is a technique used to establish and maintain a productive and quality environment in an organisation. The name stands for five Japanese words: Seiri, Seiton, Seiso, Seiketsu and ShitsukeObjectiveIdentifies what 5 S is and why it is so important to have a systems wide approach to
GETNA (General Employee Training Need Analysis)
GETNAObjectiveTo provide a thorough understanding of training effectiveness principles that will delegate to: To provide organization with an efficient method for determining the effectiveness of objective training Measures the transfer of training rate from class
TQM (Total Quality Management)
TQMObjectiveTo provide delegates with a thorough understanding of:To build quality management system focused on internal and external customer by improve total system of organization and achieve continual improvementCourse Description Quality and TQM Concepts What
